Ask the Library
We need your help to improve Library services
Whether you are a frequent user of our online services or don't know much about them, we want to hear from you. We will use your feedback to improve our services. You will receive a $50 voucher for your time.
Chat with the Library
Help is available based on Melbourne time.
- Monday to Friday: 9am-8pm
- Weekends: 12pm-5pm
- Public holidays: closed
Other ways to get help
If you prefer to speak to someone, call us during the Ask the Library hours.
If you email us, we will respond within the next business day.