We need your help to improve Library services

Whether you are a frequent user of our online services or don't know much about them, we want to hear from you. We will use your feedback to improve our services. You will receive a $50 voucher for your time.

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Chat with the Library

Our availability

Help is available based on Melbourne time.

Semester hours:

  • Monday to Friday: 9am-8pm
  • Weekends: 12pm-5pm
  • Public holidays: closed

Other ways to get help

Call us

If you prefer to speak to someone, call us during the Ask the Library hours.

(03) 9925 2020

Email us

If you email us, we will respond within the next business day.

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