How to request Document Delivery

  1. Log in to LibrarySearch
  2. Look for the Document Delivery link in the LibrarySearch top menu.

The document delivery menu option becomes active when you login to LibrarySearch. It's located in the top navigation menu

You can check or cancel your requests in My Library Account. They will be listed under 'Requests'.

When to request Document Delivery

We can help if you

  • cannot locate items in our Library collections and need to get them from other places
  • need a copy of an article or book chapter from another Library site at RMIT
  • need a copy of a journal article or journal loan from our off-site storage, CARM2 (CAVAL Archival and Research Materials Centre)
  • are a remote student within Australia and need items posted to you
  • are a student or staff member outside Australia and need a copy of an article or book chapter.

About the Document Delivery service

  • Academic and general staff with work related research needs
  • Postgraduate students (only RMIT University study-related material)
  • Undergraduate and TAFE students (only RMIT University study-related material)
  • Open Universities Australia (OUA) students
  • Remote students (students residing outside Met Zone 2 or in states other than Victoria)
  • RMIT Online students
  • Students studying outside Australia (offshore students) - copies only
  • Special borrowers - please contact us prior to requesting
  • RMIT Vietnam-based students and staff can request chapter copies and journal articles. Staff can also request postal loans via courier of RMIT University books.
  • Copies of journal articles, conference papers and book chapters.
  • Loans of books, audiovisual items and reports.
  • Journals from our off-site storage facility at CAVAL Archival and Research Materials Centre (CARM2)
  • Purchase of theses and other items not available for loan can be arranged. Payment must be authorised by the requestor prior to orders being placed.
  • Copyright restrictions apply.
For urgent requests, please contact us by email: or call 9925 2020 during office hours, Monday to Friday 9am to 4pm.
The Library pays other libraries for items received with the expenditure deducted from the Library budget. Occasionally items are expensive to obtain and we will ask you to contribute to the cost. We will only proceed after receiving advice from you.
  • Cross campus copies: 3-5 days
  • Copies from other libraries: 3-5 days
  • Copies of journals, loans of journals from off-site storage: 2 - 4 days
  • Loans from other libraries: 1-2 weeks
  • Overseas loans: 2-4 weeks
  • Postal loans for remote students: 5 days

Turnaround time depends on a variety of factors including accuracy of details provided, the supplier availability and the time spent in transit.

Interlibrary loans and postal loans are not available to students and staff residing overseas (offshore).

RMIT University provides an interlibrary loan and document delivery service to Australian and overseas libraries.

RMIT adheres to the Australian Interlibrary Loan Resource Sharing Code which specifies standards for delivery of material between libraries and costs.

For details on costs (to Australian and overseas libraries), delivery and payment methods please refer to the RMIT University entry in the Australian Interlibrary Resource Sharing Directory.


RMIT University theses are available for purchase.

Our contact details

Document Delivery Services
RMIT University Library
PO Box 71
Bundoora, VIC 3083


Please note

The Library reserves the right to refuse to accept a request if, in its judgment, filling the order would involve violation of copyright law.

Contact details

ABN: 49 781 030 034


Bundoora Library
Building 210
Plenty Road
Bundoora, Vic 3083

Postal address

Document Delivery Services
RMIT University Library
PO Box 71
Bundoora, VIC 3083

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